/* 고객센터 · 정책 페이지 겉틀 — 홈페이지와 같은 색 · 글꼴 · 머리줄(클로드 디자인 캔버스 2CVspFGU7pszBTmxQihD5B '고객센터 · 정책 페이지 틀') */
@font-face { font-family: 'Pretendard Variable'; src: url('fonts/Pretendard-docs.woff2') format('woff2'); font-weight: 45 920; font-display: swap; }
:root {
  --ink: #1F3A33; --ink-2: #4A6660; --ink-3: #56706A; --brand: #1C7F5E; --brand-ink: #17724F;
  --mint: #E3F6EE; --mint-bg: #F3FBF7; --line: #E1EEE8; --peach: #FFF1E6; --peach-ink: #A3461F; --white: #FFFFFF;
  --font: 'Pretendard Variable', Pretendard, 'Apple SD Gothic Neo', 'Noto Sans KR', system-ui, sans-serif;
}
* { box-sizing: border-box; }
html { scroll-padding-top: 96px; -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--white); color: var(--ink); font: 400 17px/1.75 var(--font); word-break: keep-all; overflow-wrap: anywhere; -webkit-font-smoothing: antialiased; }
img { max-width: 100%; }
a { color: var(--brand-ink); text-underline-offset: 3px; }
.wrap { width: 100%; max-width: 1248px; margin-inline: auto; padding-inline: 24px; }

/* 머리줄 */
.top { position: sticky; top: 0; z-index: 10; background: rgba(255, 255, 255, 0.88); -webkit-backdrop-filter: blur(16px) saturate(1.4); backdrop-filter: blur(16px) saturate(1.4); box-shadow: 0 1px 0 rgba(31, 58, 51, 0.08); }
.top-in { height: 72px; display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.logo { display: flex; align-items: center; gap: 10px; text-decoration: none; }
.logo img { width: 34px; height: 34px; display: block; }
.logo img.wm { width: auto; height: 24px; }
.nav { display: flex; align-items: center; gap: 4px; }
.nav a, .nav-m { height: 40px; padding: 0 14px; border-radius: 999px; display: inline-flex; align-items: center; font-size: 15px; font-weight: 600; color: var(--ink-2); text-decoration: none; white-space: nowrap; transition: background 0.2s, color 0.2s; }
.nav a:hover { background: var(--mint-bg); color: var(--ink); }
.nav a[aria-current="page"] { background: var(--mint); color: var(--brand-ink); font-weight: 700; }
.nav-m { display: none; background: var(--brand); color: var(--white); font-weight: 700; }

/* 제목 띠 */
.band { background: linear-gradient(180deg, #E9F8F2 0%, var(--mint-bg) 100%); padding: 72px 0 64px; }
.band h1 { margin: 0; font-size: 52px; line-height: 62px; font-weight: 800; letter-spacing: -0.04em; }
.band .meta { margin: 12px 0 0; font-size: 18px; line-height: 28px; font-weight: 600; color: var(--ink-2); }

/* 본문 */
.body { padding-top: 56px; padding-bottom: 96px; }
.body.has-toc { display: grid; grid-template-columns: 240px minmax(0, 1fr); gap: 64px; align-items: start; }
.side { position: sticky; top: 104px; }
.toc { display: flex; flex-direction: column; gap: 2px; }
.toc a { display: block; padding: 7px 12px; border-radius: 10px; font-size: 14px; line-height: 20px; font-weight: 600; color: var(--ink-2); text-decoration: none; }
.toc a:hover { background: var(--mint-bg); color: var(--ink); }
.doc { max-width: 780px; }
.doc > :first-child { margin-top: 0; }
.doc p { margin: 0 0 14px; }
.doc h2 { margin: 56px 0 14px; font-size: 24px; line-height: 34px; font-weight: 800; letter-spacing: -0.02em; scroll-margin-top: 96px; }
.doc h3 { margin: 28px 0 8px; font-size: 18px; line-height: 28px; font-weight: 700; }
.doc ul, .doc ol { margin: 0 0 16px; padding-left: 22px; }
.doc li { margin: 6px 0; }
.doc li::marker { color: var(--ink-3); }
.doc b, .doc strong { font-weight: 700; }
.doc .note { font-size: 15px; line-height: 24px; color: var(--ink-3); }
.doc table { width: 100%; border-collapse: separate; border-spacing: 0; margin: 12px 0 20px; font-size: 15px; line-height: 1.6; border: 1px solid var(--line); border-radius: 16px; overflow: hidden; display: block; overflow-x: auto; }
.doc thead th { background: var(--mint-bg); font-weight: 700; color: var(--ink); }
.doc th, .doc td { text-align: left; vertical-align: top; padding: 12px 16px; border-bottom: 1px solid var(--line); min-width: 120px; }
.doc tr:last-child > * { border-bottom: 0; }
.doc tbody th { width: 30%; color: var(--ink-2); font-weight: 600; background: #FAFDFB; }
.doc .steps { counter-reset: s; list-style: none; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.doc .steps li { counter-increment: s; position: relative; margin: 0; padding: 16px 18px 16px 58px; border-radius: 18px; background: var(--mint-bg); }
.doc .steps li::before { content: counter(s); position: absolute; left: 18px; top: 17px; width: 26px; height: 26px; border-radius: 50%; background: var(--brand); color: var(--white); font-size: 14px; font-weight: 800; display: grid; place-items: center; }
.btn { display: inline-flex; align-items: center; height: 52px; padding: 0 24px; border-radius: 999px; background: var(--brand); color: var(--white) !important; font-size: 17px; font-weight: 700; text-decoration: none; box-shadow: 0 8px 20px rgba(28, 127, 94, 0.24); }
.btn:hover { background: var(--brand-ink); }

/* 고객센터 */
.doc-support .doc { max-width: none; }
.ways { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 20px; margin-top: -88px; }
.way { padding: 36px; border-radius: 28px; background: var(--white); box-shadow: 0 12px 28px rgba(44, 154, 115, 0.12); display: flex; flex-direction: column; align-items: flex-start; gap: 20px; }
.way p { margin: 0; color: var(--ink-2); }
.way .note { margin-top: -6px; }
.way-head { display: flex; align-items: center; gap: 14px; }
.doc .way-head h2 { margin: 0; font-size: 22px; line-height: 30px; }
.way-head span:not(.ic) { font-size: 15px; color: var(--ink-2); }
.ic { width: 48px; height: 48px; flex-shrink: 0; border-radius: 50%; display: flex; align-items: center; justify-content: center; }
.ic svg { width: 24px; height: 24px; }
.ic.mint { background: var(--mint); } .ic.peach { background: var(--peach); }
.num { list-style: none; counter-reset: n; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 14px; }
.num li { counter-increment: n; display: flex; gap: 14px; align-items: flex-start; margin: 0; }
.num li::before { content: counter(n); width: 26px; height: 26px; flex-shrink: 0; margin-top: 2px; border-radius: 50%; background: var(--brand); color: var(--white); font-size: 14px; font-weight: 800; display: grid; place-items: center; line-height: 1; }
.doc h2.links-h { margin-top: 64px; font-size: 22px; }
.links { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.links a { height: 72px; padding: 0 24px; border-radius: 20px; background: var(--mint-bg); display: flex; align-items: center; justify-content: space-between; font-weight: 700; color: var(--ink); text-decoration: none; transition: background 0.2s; }
.links a::after { content: ''; width: 9px; height: 9px; border-top: 2px solid var(--ink-3); border-right: 2px solid var(--ink-3); transform: rotate(45deg); margin-right: 4px; }
.links a:hover { background: var(--mint); }

/* 바닥글 */
.foot { border-top: 1px solid var(--line); padding: 40px 0 48px; }
.foot-in { display: flex; justify-content: space-between; align-items: flex-start; gap: 24px; }
.foot-in > div { display: flex; flex-direction: column; align-items: flex-start; gap: 8px; }
.foot-wm { height: 22px; width: auto; display: block; }
.foot .co { font-size: 14px; color: var(--ink-2); }
.foot .cp { font-size: 13px; color: var(--ink-3); }
.foot nav { display: flex; gap: 24px; font-size: 14px; font-weight: 700; }
.foot nav a { color: var(--ink); text-decoration: none; min-height: 32px; display: inline-flex; align-items: center; }

/* 폰 · 태블릿 */
@media (max-width: 1023px) {
  .wrap { padding-inline: 20px; }
  .top-in { height: 56px; }
  .logo { gap: 8px; } .logo img { width: 28px; height: 28px; } .logo img.wm { height: 20px; }
  .nav { display: none; }
  .nav-m { display: inline-flex; height: 36px; font-size: 14px; }
  .band { padding: 40px 0 36px; }
  .band h1 { font-size: 32px; line-height: 40px; }
  .band .meta { margin-top: 8px; font-size: 15px; line-height: 23px; }
  body { font-size: 16px; }
  .body { padding-top: 28px; padding-bottom: 64px; }
  .body.has-toc { display: block; }
  .side { position: static; margin: 0 -20px 8px; }
  .toc { flex-direction: row; gap: 6px; overflow-x: auto; padding: 0 20px 8px; scrollbar-width: none; }
  .toc a { flex-shrink: 0; padding: 8px 12px; border-radius: 999px; background: var(--mint-bg); font-size: 13px; }
  .doc h2 { margin-top: 40px; font-size: 20px; line-height: 28px; }
  .doc table { font-size: 14px; }
  .ways { grid-template-columns: minmax(0, 1fr); gap: 12px; margin-top: -48px; }
  .way { padding: 24px 22px; border-radius: 24px; gap: 16px; }
  .links { grid-template-columns: minmax(0, 1fr); gap: 8px; }
  .links a { height: 60px; padding: 0 20px; border-radius: 18px; }
  .doc h2.links-h { margin-top: 44px; }
  .foot-in { flex-direction: column; }
  .foot nav { flex-direction: column; gap: 4px; }
  .foot nav a { min-height: 40px; }
}
@media (prefers-reduced-motion: reduce) { * { transition: none !important; } }